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1 Setting Up Autotask Endpoint Management Updated Thursday, September 14, Autotask CorporationĢ Table of Contents Table of Contents 2 Set Up Autotask Endpoint Management 4 AEM Overview 6 Infrastructure and Requirements 10 AEM Platforms 11 Whitelisting Requirements for IP Addresses and URLs 13 Supported Operating Systems and Agent Requirements 19 Infrastructure and Security 22 Your User Account 31 Licensing and Billing 34 Branding 38 Security Levels 41 Users 51 Manage Passwords 58 Two-Factor Authentication 66 Account Settings 72 New Device Approval 83 User-Defined Fields 86 Connection Brokers 90 Node Scores 93 Agent Updates 95 Autotask Integrations 96 Autotask PSA Integration 97 Autotask PSA LiveLinks to AEM Devices Autotask Corporation l of 194ģ Autotask Endpoint Backup Integration 140 Autotask Workplace Integration 145 Third Party Integrations 149 ConnectWise Integration 152 Zendesk Integration 161 Datto Backup Integration 166 Kaspersky Endpoint Security Integration 169 Webroot Endpoint Security Integration 179 Splashtop Remote Screen Share Integration 188 Index Autotask Corporation l of 194Ĥ Set Up Autotask Endpoint Management Administrator Welcome to Autotask Endpoint Management! We would like to give you a brief overview of Remote Monitoring and Management software, and introduce you to Autotask Endpoint Management (AEM).
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